Payment Policy:
Taxes are not included.
We accept payment by any of the following methods(Only):
*PayPal(Top Recommended)
*Bank transfer and all major credit cards through PayPal.
*If you don't have PayPal, please contact us and leave message.
Please pay as soon as possible after winning an auction, as that will allow us to post your item sooner!
Shipping Policy:
We have 2 warehouses, one in Sydney, Australia, another in China.
- Under normal conditions, delivery for item located in Australia will take between 3 and 8 working days after dispatch, depending on your location. If you are in remote areas, item will shipped from China, usually needs 7-15 days. If you are given a tracking number, please use it to track the delivery status of your order.
- We regret that our warehouse is not accessible to the public. As such, we do not offer a pick-up option.
- Please pay attention to shipping exclusions and Please contact us with a specific delivery address and postal code. We will calculate the shipping cost and modify the order amount.
- We work with different courier partners to provide reasonable freight costs and quality service. The type of courier used is dependent upon size and weight of each item and the delivery location.
- Postage and handling fees are calculated based on the weight and size of each product. Hence discounts on freight costs are not available.
- Combined postage for different products is not available as size and weight limitations generally prevent items from being dispatched in one consignment.
- Some products may be dispatched in more than one carton.
- We aim to dispatch all products within one working day after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
- If you change your mind about your purchase and wish to return the item after receiving it, please note that applicable freight fees will be deducted from your refund and a 10% re-stocking fee will apply.
- Buyers must agree with the above postage and handling terms before purchase
Return Policy:
We accept returns. Please contact our customer service team immediately.
Return is accepted within 30 days after the buyer's receiving the item, but shipping cost will NOT be refunded.
- If the item is listed as postage free, the actual postage cost will be charged.
- If this item is defective upon receipt, the customer has up to 14 days from the date of receipt for exchange of a new one.
- The item must be in the original package and new condition, uninstalled or unpacked.
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